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We offer worldwide shipping with free delivery within the UK and a flat rate of £3.00 for all international orders. 

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging. Please note: We can only accept the return of opened items if they are faulty.

Please follow the steps below to enable us to process your refund efficiently:

  1. Wrap the item securely in its original packaging.
  2. Contact Customer Services at: hello@trinest.co.uk, who will provide you with a return address providing you are able to return your order under the returns policy outlined above.